Our Net Promoter Score: No hope for the satisfied

Posted by on Jan 21, 2010 in Our Business

The Linhart PR team is fun and easy to work with, respectful, accessible and responsive! We also know that our clients feel comfortable sharing confidential information and having us interact with senior management.  We have learned that we have great opportunities to demonstrate the value of our services through measurement and sharing results in meaningful…

She’s making a list

Posted by on Jan 8, 2010 in Our Business, Our Culture

The reigning queen of Denver newspaper columnists, Penny Parker, chatted earlier this week with our new colleague, Paula Berg, formerly of Southwest Airlines, about making the move from Dallas to Denver, to join Linhart PR. Before leaving Southwest, Paula made a list titled “68 reasons why I’ve loved working for Southwest Airlines.”  Upon arrival here, she…

And the PR Week finalists are…

Posted by on Jan 8, 2010 in Our Business, Our Clients, Our Culture

At Linhart PR, our greatest reward for a job well done is achieving outstanding results for our clients and gaining their utmost trust and satisfaction. It’s icing on the cake when we’re also recognized for our work by our peers – other public relations professionals and experts. That’s why we’re pleased that Linhart PR was…

Dear Santa

Posted by on Dec 16, 2009 in Our Culture

My son is thrilled with the idea of Christmas. He’s only 2, but he sparkles when talking about Christmas and seeing wrapped gifts under our Christmas tree. He doesn’t even care what’s in the packages – he just wants to know there are a few there with his name on them. As a parent, I…


Posted by on Dec 3, 2009 in Our Clients

Our Red Robin team had the great pleasure today to implement the 4th annual Red Robin Kids’ Cook-Off. The stars of the show were 10 of the cutest kids from all over the U.S. and Robin Miller, host of Food Network’s “Quick Fix Meals with Robin Miller,” as the celebrity judge. As brand-builders, we love…

Dear Tiger

Posted by on Dec 1, 2009 in Our Business

I had the honor to provide PR support to the Tiger Woods Foundation for several years in the late 90s in the early years of Tiger’s foundation. At that time, I staffed press and fund-raising events in markets throughout the U.S. where Tiger was the star of the show and drew crowds by the thousands.…

Who Says Turkeys Can’t Fly?

Posted by on Nov 13, 2009 in Our Clients, Our Culture

This story ends with 50,000 pounds of turkey and begins about week earlier when Dave LaPorte, Denver Station Manager for Southwest Airlines, saw a report on the news: “The Denver Rescue Mission is in trouble,” the story said. “In just three weeks, they will host their annual Thanksgiving dinner for people down on their luck,…

Inspiring Award Win

Posted by on Oct 21, 2009 in Our Business, Our Clients, Our Culture

I had the pleasure of attending the Association of Women in Communication’s (AWC) Clarion Awards dinner in Seattle last week to accept the Community Service Campaign award we won with Crocs, Inc. for helping launch their SolesUnitedSM program. As part of the awards dinner, Ann Curry, news anchor for NBC News’ “Today,” and “Dateline NBC,”…

‘We made the decision to shut up’

Posted by on Oct 7, 2009 in Our Business

Regrets? He’s had a few. Turnaround specialist Robert S. “Steve” Miller, who has led restructurings of Chrysler, Waste Management and Bethlehem Steel, among others, is preparing to step down as executive chairman of Delphi Corp. following the auto parts maker’s exit from bankruptcy this week. He spoke with Joann Lublin, the award-winning management news editor…

Enraged but Grateful

Posted by on Aug 28, 2009 in Our Business, Our Clients

It was hard not to feel enraged while listening to news stories this morning on the Today Show about Jaycee Lee Dugard.  The rage made me pedal faster at the gym. No one should have to endure this kind of horror – no child, no family. But rage turned into a feeling of gratefulness that…

Think small

Posted by on Aug 12, 2009 in Our Clients

Gary E. McCullough, president and chief executive of Career Education Corporation – which includes our client Colorado Technical University – was asked this week about his most important leadership lesson.  He recalled a time early in his military career when his platoon was conducting infantry exercises in rainy, dreary weather. The Army commanding general sent…

A ‘Happonen’ visitor

Posted by on Aug 7, 2009 in Our Business

We never know who’s going to wash up on our beach at Linhart PR on any given day, and we like it that way. Keeps it fresh. Earlier this week, we had a visit from Heidi Happonen, a Seattle-based communications and marketing veteran who runs “the only dedicated public relations agency in Everett, Washington,” and…

It’s the Questions…

Posted by on Jul 31, 2009 in Our Business

If I were in charge of hiring an agency or vendor to support my organization’s social media efforts, I think I’d start to weed through the “Web 2.0 expert” claims by asking a few simple, open-ended questions. For example: What feeds populate your RSS reader, and why? Which blogger(s) have you followed the longest? Tell…

If the ump is playing, who’s calling the strikes?

Posted by on Jul 30, 2009 in Our Business

Journalists – reporters, columnists and anchormen alike – are trusted to tell Americans “the way it is,” through objective reporting, commentary and the nebulous practice of “news analysis.” They are not charged with representing their readers or viewers, or their own interests for that matter, in negotiations with elected officials.


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