How Linhart PR Drove Brand Awareness and Action for Oakwood Homes Through Human-First Storytelling

Oakwood Homes, a leading homebuilder and community developer focused on building high-quality, attainable homes in Arizona, sought to increase awareness of its communities and free Homebuyers Club – which offers financial guidance for prospective homebuyers – to drive customer traffic in the competitive Arizona housing market. The company tasked Linhart PR with finding an emotionally resonant, high-impact story to break through the noise and connect with target audiences.

Client
Services
Media Relations & Influencer Marketing
Communications Strategy & Planning
Industry
Professional & Financial Services
Awards

CHallenge

Despite its strong reputation, Oakwood Homes had little earned media presence in Arizona, where there are more than 140 active homebuilders. Economic headwinds like rising interest rates, affordability concerns and shifting buyer behaviors made it even harder to stand out.

Solution

To break through, Linhart PR leveraged its human-first storytelling expertise, recognizing that compelling stories about real people are often the most memorable and shareable. The team set out to identify a homeowner whose journey would reflect Oakwood Homes’ core values of accessibility, affordability and community. The goal? Secure an Arizona homebuyer story with integrated messaging about the Homebuyers Club.

The following steps were taken to achieve this:

  1. Identify a homebuyer: Linhart PR collaborated with Oakwood Homes to identify compelling homebuyer stories – discovering Sharon, a 77-year-old Arizona woman who, with support from Oakwood Homes and guidance from the Homebuyers Club, achieved her lifelong dream of homeownership. To gain her trust and secure her participation, Linhart PR thoughtfully approached Sharon, emphasizing the potential impact of her story in inspiring others facing similar challenges. Once Sharon agreed to share her journey, the team worked closely with her and Oakwood Homes to ensure she was comfortable and confident throughout the storytelling process.
  2. Position the Homebuyers Club as a brand differentiator and tool for accessibility: To underscore the role of Oakwood Homes’ Homebuyers Club in Sharon’s success, Linhart PR gathered insights from Sharon about how the program directly impacted her journey for the pitch, while also coordinating with the Homebuyers Club representative to ensure their perspective in the opportunities. Messages emphasized the program’s resources and how it helps individuals like Sharon overcome homeownership challenges.
  3. Bringing the homeowner experience to life: Linhart PR strategically pitched Sharon’s story to Arizona media, focusing on outlets with an affinity for human-interest features. By highlighting the emotional resonance and relevance of Sharon’s journey, the team garnered interest from multiple outlets. Linhart PR coordinated the interviews and prep sessions with Sharon and the Homebuyers Club representative, managed logistics and shared messaging guidance to ensure key points about the Homebuyers Club were included.

Results

  • Coverage came to life in an ABC Phoenix feature segment that included the homebuyer and Homebuyers Club representative, and specific messaging about the program: “Yates admitted she didn’t know where to start on the journey to homeownership – until she met new Oakwood Homes Counselor Beckah Stiasny”. The story appeared online and was broadcasted four times – for a potential reach of 1.3M.
  • The segment was syndicated over 120 times across affiliated broadcast and online media in the U.S.
  • Linhart PR secured a second feature on Sharon’s story in the Coolidge Examiner print and online, extending the momentum of the homebuyer’s story and increasing audience reach in the Phoenix market.
  • The ABC segment was the most amplified piece of media for Oakwood Homes in 2024 and drove increased inbound calls to the Homebuyers Club from prospective buyers.  
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